Thailand’s Ministry of Public Health has established under the new normal environment, five key measures on hygiene and public safety which has to be strictly adhered to. It ranges from limiting the number of attendees (one person per two square-metre space), screening of body temperature, distancing practice within business premises in meeting rooms, elevator, restroom and canteen, establish a system to track delegate who becomes ill after visiting the premise and finally, a queuing system with the separation of waiting areas before entering the premises.
Thailand Convention Exhibition Bureau (TCEB) in collaboration with MICE stakeholder associations launch, the MICE Venue Hygiene Guidelines targeting MICE entrepreneurs to be well-prepared for the resumption of businesses under the new normal environment following, the positive sign of COVID-19 pandemic situation in the country, and the gradual easing of lockdown by the government.
The MICE Venue Hygiene Guidelines however, have three key practices covering pre-event, onsite and post-event.
Pre-event practices include preparedness of staff, transport, setting up of screening point, self-screening application or website for attendees to feedback within 24 hours before the event. This as well as, manual on permitted number of attendees, instruction on holding large scale activities and hygiene instruction for attendees.
While the onsite practice focuses on the use of information technology to mitigate risks. This includes the arrangement of venue to reduce touch points, regular cleaning of touch points and QR code for registration and satisfaction survey to ease congestion, room layout for better ventilation, two-meter apart seating, microphone set-up at different points and regular cleaning after use.
In the case of speakers invited from location outside the host city safety measures taken to reduce incoming risks are by arranging shuttle service for speakers or provide accommodation near the venue for the speakers.
For exhibitions, advance booking technology for visiting exhibiting booths to lower gathering crowds or virtual exhibition technology should be employed to create experiences for those waiting in the queue. Product booking or purchases can be done through online platform.
Post event practices include the employment of waste management system that can prevent infection, producing a report on event organisation for authorities concerned in accordance with the orders and announcements of the Thai government’s Center for COVID-19 Situation Administration (CCSA).