Kuala Lumpur Convention Centre Reaches Out to the Community through Food Aid

By | 2020

The Centre is standing with the community during these difficult times by feeding and nourishing people in need in Kuala Lumpur, with its recent contribution totalling over 340 kilogrammes of surplus food.

During this period of the Control Movement Order (MCO) by the government of Malaysia to mitigate the spread of COVID-19 in the country, has left the Centre, with a large amount of fresh produce and surplus food which was then donated to the Food Aid Foundation to help feed the hungry.

“This global concern has presented all of us with unique challenges.  And, in such times, it is imperative to come together as a community and think about what we can do to help and be considerate towards each other. We understand that having access to basic needs might be especially difficult for some people right now and we are pleased to be able to make a meaningful contribution through our partnership with the Food Aid Foundation,” said John Burke, The Centre’s deputy general manager.

Food Aid Foundation is a non-governmental organisation which rescues Halal edible surplus food and groceries from manufacturers, distributors, wholesalers, retailers, companies and people. It includes unused or unwanted food as well as, products that are out of specification, close to expiry, incorrect labelling, damaged packaging, discontinued promotional products, excess stock and customer returns.

All are collected and distributed to charitable and welfare homes, voluntary welfare organisations, refugee community, poor families and soup kitchens.

IBTM Events Launches IBTM Connect

By | 2020

An online resource platform, the IBTM Connect will be a hub where business events professionals can have access and share knowledge together with practical guidance. It is aimed at keeping exhibitors, hosted buyers and the wider industry connected collectively.

Contents will be refreshed regularly which includes webinars and videos from key industry professionals so are ways, to virtually network with industry peers with news and updates to prepare for recovery from COVID-19.

Motivational keynote speaker Gary Bradt delivers a session on ‘How to cope during times of unprecedented change’. While Helen Moon, founder and managing director of Eventwell, talks about ‘Mental health and wellbeing’.

Commenting on the online resource platform, Shane Hannam, portfolio director of IBTM Events, said: “Our connections and industry partnerships mean that we are uniquely positioned to create and curate high quality content from around the globe that can serve to provide insights and tangible benefits during this time. By keeping conversations going, sharing and learning, together we can weather the storm and emerge in the strongest possible position to rebuild and recover.”

The latest content on IBTM Connect covers everything from mental health and wellness, to managing a crisis and tips for working from home.

International Exhibition Logistics Association Establishes a Contingency Network to Cater to the Industry’s Needs

By | 2020

A campaign TOGETHER STRONG has been launched by the International Exhibition Logistics Association (IELA) to support everyone in the exhibition and event industry during this time of uncertainty, and also to foster business with industries related to MICE from all over the world.

IELA invites all event professionals to join the initiative TOGETHER STRONG and support Global Exhibitions Days, TOGETHER and STRONG.

Join the fight and be a part of the contingency network.

Share your own picture of being STRONG on social media using the hashtag #togetherstrong and #GED2020 together with your personal message to the industry partners.

For further information contact, please contact the IELA Secretariat:

How to Work with your Event Partner on Rescheduling Events

By | 2020

By Lara Burnes,
General Manager of Premier Events & Experiences at Melbourne & Olympic Parks

As we move into these unprecedented times, supporting businesses and industry has become more important than ever. With the weeks and months that lie ahead, there will be a lot of uncertainty but what’s for sure, is that we’ll all be tested on how we work together and embrace opportunity.

Here I share with you key insights on how to work with event partners on rescheduling events to ultimately support and keep the industry afloat:

  1. Contact your event partner, even if you don’t know what the future holds. Venues, suppliers and partners are all doing it tough, just like you. While you might not know if you can reschedule your event, or if your event at a later date is going to be impacted, contact your partner to discuss your options. Weigh up the possible scenarios – and begin to problem-solve together.
  2. Keep moving. Detail a new timeline, even if only rough. We must remember that venues will re-open and events will happen again soon. With this in mind, begin to map out new timelines, even if only rough. It’s important to keep on top of key dates and update your event partners accordingly. To avoid congestion when everything is back to normal again, don’t be afraid to begin locking in dates. While there are still a lot of unknowns, confirming sooner than later will ensure that you have your top pick for your next event.
  3. Be flexible, prepare for the what-if. Remember a lot of event organisers will be facing the same            challenges. Once life returns to normal, demand will be high for venues and event resources – this means dates and availability may be limited and you might not get your first, or second, choice on dates. Use this time to prepare for what if, and be flexible.
  4. Get planning. Your event might not be happening next week or month, but that doesn’t mean you can’t continue to refine the experience to make it the best event yet. At Melbourne & Olympic Parks, we have five venues and all venues are busy rescheduling and planning events for when this all blows over.
  5. Think differently and embrace change. When we emerge from this, the world will have changed and we will have adapted along the way. Embrace the changes and think about how you can incorporate them into your event. Some of your attendees may not be able to travel due to budgets, health or simply because travel won’t be a priority for their business. Work with your event partners on ways to enhance your event experience, such as working with a charity
  6. Be empathetic and kind. We’re all in this together. People may be slower at getting back to you than usual or battling personal and professional challenges on different fronts. Be empathetic and be kind, and remember that our actions now will shape our industry’s future.

Thailand’s Strong Covid-19 Response Builds Confidence for MICE

By | 2020

Actions taken by the Thai government and private agencies since the outbreak of 2019 Novel Coronavirus (Covid-19) have raised the confidence within the MICE industry as 24 international and regional conventions and exhibitions involving more than 40,000 participants will proceed as planned over the next three months.

According to Thailand Convention and Exhibition Bureau (TCEB) president Chiruit Isarangkun Na Ayuthaya, key MICE events will proceed as scheduled. These include 18 global and regional conventions scheduled to take place from February to April in Bangkok, Chiang Mai, Pattaya and Phuket with a combined total of 17,800 delegates. In addition, Thailand is also set to host six international exhibitions from now until March with an expected turnout of 24,546 visitors.

He said, ” Thai authorities and business operators have strictly followed the guidelines set by the UN’s World Health Organization and will continue to do so in the fight against Covid-19.

The Covid-19 only reminds us that we have tackled the spread of other viruses before so we are again working closely with all relevant parties to manage this situation. We are aware of WHO’s recommendation – to control the spark before it becomes a fire. So we are taking measures to control both the outbreak and the panic to achieve that goal.”

Stringent screening has been in place at all international airports in Thailand since January 3, 2020. Thermoscan surveillance and health checks are ongoing at Suvarnabhumi, Don Mueang, Chiang Mai, Chiang Rai, Phuket and Krabi airports. Healthcare personnel are on standby to render emergency support.

Standard operating procedures already implemented include separation of flights and passengers from an infected origin country and other special arrangements such as the despatch of suspected patients to a Ministry of Public Health hospital for treatment stated TCEB’s president.

Airports of Thailand have stepped up their maintenance regime with more frequent disinfection of high contact areas such as door knobs and counter tops. All arriving passengers now receive a “Health Beware Card” in Chinese, English and Thai.

The Ministry of Foreign Affairs and the Ministry of Tourism and Sports have also issued advisories to travel agencies and airlines, instructing them to monitor and scale up health checks to ensure the safety and well being of all visitors to the country.

Event venues, hotels and establishments with international visitors have been taking additional measures to prevent infection and transmission. Venue owners are installing thermoscan cameras at the entrance to their properties and providing more alcohol-based sanitisers throughout their premises.

The six TCEB-supported international exhibitions scheduled up to March 2020 are Future Energy Asia by DMG Events, Thailand Coffee and Bakery 2020 by Kavin Intertrade, CPhl SEA 2020 by Informa Markets, VIV Health & Nutrition Asia 2020 by VNU Exhibitions Asia Pacific, VICTAM Asia by Victam International BV and The Road & Traffic Thailand by Terrapinn.

VIV Health & Nutrition and VICTAM Asia are among the nine new exhibitions to debut in Thailand this year, which is expected to increase net space sold by 49,464 sqm. The other new shows are Maintenance and Resilience Asia, ASEANBIKE, Thailand Marine Offshore Expo, The Road & Traffic Expo, Cosmoprof CBE ASEAN, LOGIMAT and Medialab Asia Pacific.

AIME Launch an Industry First – Associations Round Table

By | 2020

Asia Pacific Incentives and Meetings Event (AIME) reinvented the way associations collaborate in the Asia Pacific region by introducing the Round Table, bringing together associations attending the 2020 event to engage in discussions of common challenges facing its members.

It was by invitation only meeting connecting C-suite executives from some 40 organisations across the Asia Pacific region and worldwide.  The Round Table

was designed exclusively for associations which included lively debates and workshops to create new community and business models to drive association innovation.

Introduced in collaboration with Melbourne Convention Bureau, whose chief executive officer, Julia Swanson said that there are not many business events who have invested in the development of strong networks and communities, and the Round Table, is a testament to AIME’s development and understanding of what the industry needs.

The intention of launching this Round Table for associations according to Jay Martens, event director of Talk2Media and Events, is to leave AIME with business models that can be applied to associations in their region.

AIME 2020 wrapped up its three-day event on February 19 at the Melbourne Convention Centre with more than 2,000 visitors, 300 exhibitors and over 10,000 meetings took place over the three days.

While registration of this year’s AIME,  saw a 20 per cent uplift despite, the current reduced levels of international travel due to the COVID-19 virus outbreak.

IBTM Asia Pacific 2020 Postponed to 2021

By | 2020

Reed Travel Exhibitions announced it has postponed the inaugural edition of IBTM Asia Pacific in Singapore to April 13 and 14 in 2021.

The decision has been taken following the latest advice from partners regarding Coronavirus (COVID-19) and, as a result of in-depth discussions with customers and hosted buyers from the region and globally.

Commenting on the announcement, Shane Hannam, portfolio director of IBTM Events said that the decision made by the organiser was not taken lightly for its customers, partners and team in Singapore, have worked hard on the event.  While it is disappointing to postpone, it’s imperative that the organiser prioritise on the health and safety of everyone involved.

The decision to reschedule the show is also supported by the Singapore Tourism Board. Its executive director of conventions, meetings and incentive travel, Dr Edward Koh mentioned STB, will continue to work closely with Reed Travel Exhibitions and other partners, to provide the assistance required during this time.

IBTM he added is a valued partner and the Asia Pacific show remains a key highlight in Singapore’s event calendar and look forward to extending a warm welcome to all attendees and exhibitors in 2021.

ICCA Analyses COVID-19 Global Meetings industry impact – Industry Shows Resilience and Confidence

By | 2020

ICCA’s Research Division is monitoring the status of all 1,065 meetings in the ICCA Association Database currently scheduled in Asia Pacific for 2020: Only 44 meetings scheduled for Asia Pacific are affected by COVID-19 (4.1 percent) – 44 meetings, 34 are postponed, five cancelled and five relocated. Outside Asia Pacific, two meetings in Europe and one in Africa are postponed.

James Rees, ICCA president said: “When facing uncertainty or crisis, identifying reliable and timely sources of information is critical to making responsible decisions. We have put together our COVID-19 liveblog to help global meetings industry professionals to find reliable information about the novel COVID-19 outbreak and to share meetings industry-related resources with the global ICCA community of meeting suppliers and associations.”

“We believe the international meetings industry can play its part in finding a solution to the current COVID-19 outbreak. International meetings represent the best possible vehicle for addressing this and many other global issues. As an industry, we must demonstrate resilience and confidence by maintaining to the greatest extent possible our ongoing schedule of activities – and where this is not possible, by working collaboratively to develop alternatives that help maintain the exchange of information and insights that account for the benefits we believe to result from this kind of engagement.”

COVID-19 Meeting Solutions

ICCA has received requests for alternative meeting facilities from associations, is reaching out to associations who are looking to relocate their meetings, and to help them find new meeting facilities.

ICCA Officially Endorses China Conference & Business Travel Fair

By | 2020

The annual China Conference & Business Travel Fair (CCBTF) organised by the Shanghai Municipal Administration of Culture and Tourism received full endorsement from ICCA. The decision was made during a meeting in Shanghai between Patrick Chen, director of marketing and promotion department of Shanghai Municipal Administration of Culture and Tourism with Senthil Gopinath, chief executive officer of ICCA and Noor Ahmad Hamid, ICCA’s regional director for Asia Pacific.

This endorsement marks the culmination of efforts to further position Shanghai as a leading hub for conferences and, supports Shanghai’s local Business Events industry in its transformation to become an international B2B event with strong business appeal.

CCBTF is a primary educational forum for local industry professionals to stimulate knowledge exchange, business development and networking. The forum attracts over 500 meetings industry stakeholders from across China and brings together a line-up of global speakers and delegates from the meetings industry to discuss key issues, exchange industry ideas and create business and networking opportunities.

It features travel experience designed TED Talks, knowledge-sharing, buyers-meet-sellers sessions and the release of the annual China Business Travel Report, which is a highly anticipated industry report. The event also includes trending meetings industry topics such as meetings technology, destination promotion, digital strategy, and experiential design as well as, a training programme specially catered to young meeting industry professionals.

CCBTF 2020 will be held on September 23rd and 24th at Shanghai International Convention Centre.

ICCA’s Chief Executive Officer Senthil Gopinath (left) and Patrick Chen, Director of Marketing and Promotion Department, Shanghai Municipal Administration of Culture and Tourism, shake hands in Shanghai to confirm the extended partnership.

New Research: Human Connections Key to Growing Business Results

By | 2020

Study by Asia Pacific Incentives and Meetings Event (AIME) reveals face-to-face meetings the most effective way to conduct business.  The meetings and incentives event has unveiled a new report that shows 93 percent of business event delegates find human interaction and connections important across business events, with 48 percent declaring them to be critical.

The new study, conducted by Talk2 Media & Events in the lead-up to AIME 2020, surveyed over 200 buyers and exhibitors from across the Asia Pacific region (87 percent) and wider world (13 percent) – looking at industry challenges and the most valued attributes.

The study revealed that the biggest barriers to business when attending an industry trade show were lack of quality buyers and exhibitors (33 percent), followed by insufficient networking opportunities (24 percent), poorly organised appointments and meetings (20 percent), lack of educational opportunities (13 percent) and poor timing of the industry event (10 percent).

The study also found that over 60 percent of buyers and exhibitors continue to find face-to-face connections the most effective way to conduct business, followed by email (32 percent) and phone call (4 percent).

Interestingly, when asked about the rise of digital in the industry, the two biggest concerns lay in losing touch with human relationships (48 percent), followed by online communities replacing physical communities (26 percent).

Matt Pearce, chief executive officer of Talk2 Media & Events said, “This industry report provides real insight into what makes delegates tick – and is another way we’re continuing to listen to the community.

At AIME 2020, expect to be challenged both professionally and personally. We have sharpened our focus on creating more meaningful and human moments, with greater opportunities to drive positive business results.”

It was also revealed that the Asia Pacific region was critical (34 percent) to driving business growth, with 42 percent stating that the region had significant influence and only 16 percent stating it had partial influence.

When it came to the best time to place business, 37 per cent of buyers and exhibitors stated the first quarter (Januart to March) was most important, followed by 23 per cent for the third quarter (July to September), 25 per cent for the second (April to June) and 15 per cent for the fourth (October to December).

AIME is scheduled to run in Melbourne February 17 to 19 February.

Visit for final registrations.