Rasa Sayang is Shangri-La’s first property in Malaysia to incorporate among its facilities and services, Chi The Spa which was developed as part of the of the Shangri-La brand. Chi The Spa at Shangri-La in Penang was inspired by the ancient healing therapies from the Himalayas. The resort has several private spa villas complete with bathing and herbal steam facilities. There is also a yoga pavillion overlooking water pond sand gardens, a swimming pool and treatment villas, each with its own gardens and facilities.

The extensive and meticulous remodeling of the resort included the complete renovation of its meetings and conference rooms. Today, the resort can easily accommodate a banquet of 300 people in its Pelangi Ballroom with 14 other meeting and functions rooms interlinked to the ballroom and one another. All conference and functions rooms feature state-of-the-art audio and visual equipment, including satellite teleconferencing facilities, wired and wireless broadband internet, electronic projectors, simultaneous microphone and PA systems, remote control screens and built-in sound systems.

Within the property, there are three swimming pools, a par-3 executive golf course and floodlit tennis courts. There is also a water sports centre offering a number of activities like water skiing, jet skiing, kayaking, windsurfing and deep-sea fishing. Indoors, the health club has a full range of state-of-the-art equipment, a hydro-pool, sauna and steam room, as well as daily morning tai chi classes.

There are several international flights that connect directly to the international airport of Penang. The island of Penang is joined to the mainland by the Penang Bridge which is one of the world’s longest bridges. Alternatively, a ferry service from the mainland takes 20 minutes to ride across.